Below is a list of our express services terms, we have 6 different express services, each has different terms and conditions, please read each carefully so you understand all information and instruction on each service.

 

Next Day Ship Panic Service:To qualify for this service, strict adherence to the following conditions is necessary:

  1. For our Next Day Ship Service to function properly, we have a number of production processes that must be completed at certain times of the day, for this reason we must operate to strict cut-off times for receipt of orders, artwork and order approval.
  2. When a deadline is missed, the despatch date is deferred by a complete working day.
  3. Your complete purchase order must highlight the service required and contain all relevant information to enable us to produce your order correctly and despatch it to your chosen address.
  4. We must receive your complete purchase order in writing together with the correct artwork positioned within the relevant Panther express product templates before 11:00 hours on the working day before your required (working day) despatch date.  All emails are to be sent to orderprocessing@panther.ie
  5. An order acknowledgement will be provided by e-mail before 14:00 hours and these must be signed off by you and received by us via email before 15:00 hours on that day. Provided the approval and all necessary information is received on time, your goods will be despatched, or ready for collection, after 14:30 hours on the next (working) day.
  6. Artwork to be supplied in vector based eps or pdf format with all fonts converted to outlines / curves.  Please note we cannot work with jpegs or photoshop files. The artwork must be presented in the relevant Panther express product templates, which can be downloaded from here: www.panther.ie/productemplates
  7. Products available on this service are displayed in the “Next Day Ship” column of this table, www.panther.ie/nextday, images of these products are also shown here.
  8. Maximum order quantity is as shown on the express info table: www.panther.ie/nextday all products must have the same logo imprint.
  9. The Super Grip ball pen is available on express with a two colour print, all other products have a maximum of one colour printing.
  10. One product type per order.
  11. The despatch clock only starts to tick when your order approval has been received and all the relevant information has been received by us.
  12. The print areas shown in the Panther express product templates are the only print areas offered on the express service.
  13. The service is subject to the availability of production capacity and stock, we reserve the right to offer an alternative product of a similar price if there is a stock shortage.
  14. Your order will be despatched by us using a third-party courier service. We cannot be held responsible for late deliveries due to third party carriers once the goods have left our premises. We strongly recommend that your customer confirms to you that he will not hold you responsible for any delays in transit.

 

 

Three Day Ship Panic Service: To qualify for this service, strict adherence to the following conditions is necessary:

  1. For our Three Day Ship Panic Service to function properly, we have a number of production processes that must be completed at certain times of the day, for this reason we must operate to strict cut-off times for receipt of complete purchase orders, artwork and order approval.
  2. When a deadline is missed, the despatch date is deferred by a complete working day. Alternatively, if possible, your customer may wish to upgrade to the Next Day Ship Panic Service to meet their deadline.
  3. Your complete purchase order must highlight the service required and contain all relevant information to enable us to produce your order correctly and despatch it to your chosen address.
  4. We must receive your complete purchase order in writing together with the correct artwork before 11:00 hours on the (working) day you place your order. All emails regarding the order are to be sent to orderprocessing@panther.ie
  5. A visual proof and an order acknowledgement will be provided by e-mail before 14:00 hours on the (working) day and these must be signed off by you and received by us via email before 15:00 hours on that day. Provided the approval and all necessary information is received on time, your goods will be despatched, or ready for collection, after 14:30 hours two (working) days later.
  6. Artwork to be supplied in vector based eps or pdf format with all fonts converted to outlines / curves.  Please note we cannot work with jpegs or photoshop files. The artwork must be presented in the relevant Panther express product templates, which can be downloaded from here: www.panther.ie/productemplates
  7. Products available on this service are displayed in the “3 Day Ship” column of this table, www.panther.ie/nextday, images of these products are also shown here.
  8. Maximum order quantity is as shown on the express info table: www.panther.ie/nextday, all products must have the same logo imprint.
  9. The Super Grip, Pier and Retracto ball pens are available on this express service with a two colour print, all other products have a maximum of one colour printing.
  10. One product type per order.
  11. The despatch clock only starts to tick when your order approval has been received and all the relevant information has been received by us.
  12. The print areas shown in the Panther express product templates are the only print areas offered on the express service.
  13. The service is subject to the availability of production capacity and stock, we reserve the right to offer an alternative product of a similar price if there is a stock shortage.
  14. Your order will be despatched by us using a third-party courier service. We cannot be held responsible for late deliveries due to third party carriers once the goods have left our premises. We strongly recommend that your customer confirms to you that he will not hold you responsible for any delays in transit

 

 

Four Day Ship Express Service: To qualify for this service, strict adherence to the following conditions is necessary:

  1. For our Four Day Ship Panic Service to function properly, we have a number of production processes that must be completed at certain times of the day, for this reason we must operate to strict cut-off times for receipt of complete purchase orders, artwork and order approval.
  2. When a deadline is missed, the despatch date is deferred by a complete working day. Alternatively, if possible, your customer may wish to upgrade to the Three Day Ship Panic service to meet their deadline.
  3. Your complete purchase order must highlight the service required and contain all relevant information to enable us to produce your order correctly and despatch it to your chosen address.
  4. We must receive your completed purchase order in writing together with the correct artwork before 11:00 hours on the (working) day you place your order. All emails regarding the order are to be sent to orderprocessing@panther.ie
  5. A visual proof and an order acknowledgement will be provided by e-mail before 14:00 hours on the next working day and these must be signed off by you and received by us via email before 15:00 that day. Provided the approval and all necessary information is received on time, your goods will be despatched, or ready for collection, after 14:30 hours three (working) days later.
  6. Artwork to be supplied in vector based eps or pdf format with all fonts converted to outlines / curves.  Please note we cannot work with jpegs or photoshop files. The artwork must be presented in the relevant Panther express product templates, which can be downloaded from here: www.panther.ie/productemplates
  7. Products available on this service are displayed in the “4 Day Ship” column of this table, www.panther.ie/nextday, images of these products are also shown here.
  8. Maximum order quantity is as shown on the express info table: www.panther.ie/nextday, all products must have the same logo imprint.
  9. The Super Grip, Pier and Retracto ball pens are available on this express service with a two colour print, all other products have a maximum of one colour printing, unless otherwise agreed.
  10. One product type per order.
  11. The despatch clock only starts to tick when your order approval has been received and all the relevant information has been received by us.
  12. The print areas shown in the Panther express product templates are the only print areas offered on the express service.
  13. The service is subject to the availability of production capacity and stock, we reserve the right to offer an alternative product of a similar price if there is a stock shortage.
  14. Your order will be despatched by us using a third-party courier service. We cannot be held responsible for late deliveries due to third party carriers once the goods have left our premises. We strongly recommend that your customer confirms to you that he will not hold you responsible for any delays in transit.

 

 

Five Day Ship Express Service: To qualify for this service, strict adherence to the following conditions is necessary:

  1. For our Five Day Ship Panic Service to function properly, we have a number of production processes that must be completed at certain times of the day, for this reason we must operate to strict cut-off times for receipt of complete purchase orders, artwork and order approval.
  2. When a deadline is missed, the despatch date is deferred by a complete working day. Alternatively, if possible, your customer may wish to upgrade to the Three Day Ship Panic service to meet their deadline.
  3. Your complete purchase order must highlight the service required and contain all relevant information to enable us to produce your order correctly and despatch it to your chosen address.
  4. We must receive your completed purchase order in writing together with the correct artwork before 11:00 hours on the (working) day you place your order. All emails regarding the order are to be sent to orderprocessing@panther.ie
  5. A visual proof and an order acknowledgement will be provided by e-mail before 14:00 hours on the next working day and these must be signed off by you and received by us via email before 15:00 that day. Provided the approval and all necessary information is received on time, your goods will be despatched, or ready for collection, after 14:30 hours four (working) days later.
  6. Artwork to be supplied in vector based eps or pdf format with all fonts converted to outlines / curves.  Please note we cannot work with jpegs or photoshop files.
  7. Products available on this service are displayed in the relevant section of this table, www.panther.ie/allexpressproducts.html. These are also highlighted in our on-line catalogue www.panther.ie/catalogues/index.html.
  8. Maximum order quantity is 2,000 pieces printed one colour in one position, unless otherwise agreed, all products must have the same logo imprint.
  9. The Super Grip, Pier and Retracto ball pens are available on this express service with a four colour print, all other products have a maximum of one colour printing, unless otherwise agreed.
  10. One product type per order.
  11. The despatch clock only starts to tick when your order approval has been received and all the relevant information has been received by us.
  12. The print areas shown in the Panther express product templates are the only print areas offered on the express service.
  13. The service is subject to the availability of production capacity and stock, we reserve the right to offer an alternative product of a similar price if there is a stock shortage.
  14. Your order will be despatched by us using a third-party courier service. We cannot be held responsible for late deliveries due to third party carriers once the goods have left our premises. We strongly recommend that your customer confirms to you that he will not hold you responsible for any delays in transit

 

 

Seven Day Ship Speedy Service: To qualify for this service, strict adherence to the following conditions is necessary:

  1. For our Seven Day Ship Speedy Service to function properly, we have a number of production processes that must be completed at certain times of the day, for this reason we must operate to strict cut-off times for receipt of complete purchase orders, artwork and order approval.
  2. When a deadline is missed, the despatch date is deferred by a complete working day. Alternatively, if possible, your customer may wish to upgrade to the Five Day Ship Express Service to meet their deadline.
  3. Your complete purchase order must highlight the service required and contain all relevant information to enable us to produce your order correctly and despatch it to your chosen address.
  4. We must receive your completed purchase order in writing together with the correct artwork before 14:00 hours on the (working) day you place your order. All emails regarding the order are to be sent to orderprocessing@panther.ie
  5. A visual proof and an order acknowledgement will be provided by e-mail before 14:00 hours two (working) days later and these must be signed off by you and received by us via email before 15:00 that day. Provided the approval and all necessary information is received on time, your goods will be despatched, or ready for collection, after 14:30 hours five (working) days later.
  6. Artwork to be supplied in vector based eps or pdf format with all fonts converted to outlines / curves.  Please note we cannot work with jpegs or photoshop files.
  7. Products available on this service are displayed in the relevant section of this table,
    www.panther.ie/allexpressproducts.html. These are also highlighted in our on-line catalogue www.panther.ie/catalogues/index.html.
  8. Maximum order quantity is 2,000 pieces printed one colour in one position, unless otherwise agreed, all products must have the same logo imprint.
  9. The Super Grip, Pier and Retracto ball pens are available on this express service with a four colour print, all other products have a maximum of one colour printing, unless otherwise agreed.
  10. One product type per order.
  11. The despatch clock only starts to tick when your order approval has been received and all the relevant information has been received by us.
  12. The print areas shown in the Panther express product templates are the only print areas offered on the express service.
  13. The service is subject to the availability of production capacity and stock, we reserve the right to offer an alternative product of a similar price if there is a stock shortage.
  14. Your order will be despatched by us using a third-party courier service. We cannot be held responsible for late deliveries due to third party carriers once the goods have left our premises. We strongly recommend that your customer confirms to you that he will not hold you responsible for any delays in transit

 

 

Standard Service: To qualify for this service, strict adherence to the following conditions is necessary:

  1. For our Standard Service to function properly, we have a number of production processes that must be completed at certain times of the day, for this reason we must operate to strict cut-off times for receipt of complete purchase orders, artwork and order approval.
  2. When a deadline is missed, the despatch date is deferred by a complete working day. Alternatively, if possible, your customer may wish to upgrade to the Seven Day Ship Express Service to meet their deadline.
  3. Your complete purchase order must highlight the service required and contain all relevant information to enable us to produce your order correctly and despatch it to your chosen address.
  4. We must receive your completed purchase order in writing together with the correct artwork before 14:00 hours on the (working) day you place your order. All emails regarding the order are to be sent to orderprocessing@panther.ie
  5. A visual proof and an order acknowledgement will be provided by e-mail before 14:00 hours two or three (working) days later and these must be signed off by you and received by us via email before 15:00 that day. Provided the approval and all necessary information is received on time, your goods will be despatched, or ready for collection, after 14:30 eight (working) days later or seven (working) days later when we take three days to send your order acknowledgement.
  6. Artwork to be supplied in vector based eps or pdf format with all fonts converted to outlines / curves.  Please note we cannot work with jpegs or photoshop files.
  7. Single colour printing only.
  8. One product type per order.
  9. The despatch clock only starts to tick when your order approval has been received and all the relevant information has been received by us.
  10. The print areas shown in the Panther express product templates are the only print areas offered on the express service.
  11. The service is subject to the availability of production capacity and stock, we reserve the right to offer an alternative product of a similar price if there is a stock shortage.
  12. Your order will be despatched by us using a third-party courier service. We cannot be held responsible for late deliveries due to third party carriers once the goods have left our premises. We strongly recommend that your customer confirms to you that he will not hold you responsible for any delays in transit